Privacy Policy

MobileRock USA (“MobileRock USA” or “us” or “we” or “our”) owns and operates the mobilerockusa.com site (“Site”). MobileRock USA is committed to protecting your privacy when you visit and interact with the Site. As such, MobileRock USA’s privacy practices are explained in this Privacy Policy (“Policy”).

This Policy contains details about how MobileRock USA collects and uses information from you when you use the Site.

This Policy covers only the Site. Other MobileRock USA sites and other online locations may have their own privacy policies, and you should consult those accordingly.

This Policy was last updated on and is effective as of June 27th 2017.

Policy Changes

MobileRock USA may update this Policy from time to time. Any changes to this Policy will be posted below for a period of thirty (30) days and will be effective when posted. The changes will also be immediately incorporated into this Policy.

Your continued use of the Site after any changes are made to this Policy constitutes your acceptance of the changes. If any of the changes are unacceptable to you, you should cease using the Site.

If any changes to this Policy affect how MobileRock USA treats or handles information already provided by you to MobileRock USA, MobileRock USA will notify you by email (if MobileRock USA has a valid email address to use) and give you thirty (30) days to opt-in to the changes as they pertain to your information. If you do not opt-in, your information will continue to be used in a manner that is consistent with the version of this Policy under which it was collected, or the information will be deleted.

Collection and Use of Information

You can generally visit the Site without revealing any personally identifiable information about yourself. Personally identifiable information (“PII”) is generally defined as information that may be able to identify you such as, but not limited to, name, address, telephone number, email address, birthday, credit card number, photograph, age, etc.

There are areas on the Site where you may be asked to provide MobileRock USA with PII. PII such as name, mailing address, email address, phone number, credit card number, birthday may be collected from you when you visit and/or interact with the Site, such as when you:

  • order services through the Site;
  • complete and submit any form through the Site;
  • complete and submit any form through the Site;
  • contact MobileRock USA with questions or comments;
  • set up a Site account (e.g., create a user name, password, and an answer to a security question);
  • participate in surveys, questionnaires, or contests; and/or
  • sign up for MobileRock USA’s newsletter.

MobileRock USA may use your PII to:

  • provide or deliver to you goods and services through the Site;
  • maintain proper business information and records;
  • administer Site accounts;
  • schedule/administer meetings and events;
  • respond to questions or comments;
  • process and catalog forms submitted through the Site and responses to surveys or questionnaires;
  • enter you in contests and other promotions;
  • communicate with you;
  • send you MobileRock USA newsletters and other updates;
  • improve the content and general administration of the Site;
  • resolve disputes;
  • troubleshoot Site technical issues;
  • enforce the Site Terms of Use;
  • perform internal operations (e.g., fraud prevention);
  • conduct data analysis and testing; and/or
  • analyze Site usage and Site activity patterns and trends.

The Site may use cookies. Cookies are files that are transmitted to your computer when you visit the Site. Cookies allow MobileRock USA to recognize your browser when you subsequently return to the Site. Cookies may also collect your user preferences when you visit the Site. MobileRock USA does not use cookies to collect obvious PII, although it is possible that some of the collected elements, when combined with other data, could possibly be used to identify a person. MobileRock USA may use cookies to:

  • store and track information about you;
  • remind us of who you are when you access your Site account information and/or use Site services in order to deliver to you a more personalized service;
  • measure your Site visiting patterns in the aggregate in order to build higher quality online services by performing statistical analyses of the collective characteristics and behavior of our visitors, such as how long and how often users view certain pages;
  • determine your clickstream to the Site;
  • better personalize the Site content;
  • collect IP addresses and log-in information for system administration;
  • automatically share some information with Google Analytics and/or other analytics programs to analyze a broad range of information (the analytics are exclusively for our internal use to better manage the Site experience for our visitors and evaluate advertising strategies and tactics); and
  • to assist us in delivering the highest quality of Site services that is possible.

All pages on the Site where you are prompted to login or that are customizable may require you to accept cookies. Our cookies are only read by the server that placed them and are unable to execute any code or virus. You may be able to delete the cookies by consulting your browser and/or computer instructions. Please note that any deletion of cookies could affect how the Site appears and/or operates for you.

MobileRock USA uses Google Analytics to track Site usage trends, measure Site performance, improve Site features, No PII is collected by Google through this process. A link to Google’s privacy policy can be found at https://www.google.com/policies/privacy/.

Additionally, MobileRock USA may collect and save browsing and data log information linked to your use of the Site. We may link this information to PII we have collected about you.

By providing to MobileRock USA the PII and other information referenced above, you agree that MobileRock USA may use the PII and other information in accordance with the terms of this Policy.

Sharing of PII and Other Information

Except as noted herein, MobileRock USA does not sell or share your PII with any person or entity outside of MobileRock USA. If a third party vendor or service provider directly collects PII through the Site, that is addressed in the above “Collection and Use of Information” section.

The Site may integrate with social media sites/services which let you share actions you take on the Site with other sites, apps, or media, and vice versa. Please review the privacy policies of those social media services for more information about how they handle the information you provide to or share through them.

In addition to any other information sharing or disclosure practices described in this Policy, MobileRock USA will share certain portions of PII and non-PII with its third party contractors, vendors, and service providers in order to make the Site and Site related services function properly. This may include sharing information with:

  • our order processing/fulfillment and credit/debit card processing entities in order to process any orders and credit/debit card payments made through the Site;
  • marketing and mailing/postal vendors to assist us with our business and marketing communications; and
  • our email vendor to send you emails on our behalf.

MobileRock USA may share PII with our subsidiaries and affiliates, joint ventures, or other companies under a common control, in which case we will require these affiliates to honor this Policy.

MobileRock USA will disclose your PII if it reasonably believes it is required to do so by law or in cooperation with a governmental or law enforcement investigation. MobileRock USA may also share PII or other information in order to avoid imminent physical harm to any person or harm to any MobileRock USA rights or property (including, without limitation, in the event of a transfer of control of MobileRock USA or substantially all of its assets).

MobileRock USA may share your PII with a third party if MobileRock USA’s ownership status changes, such as it being acquired. If our company or our assets are acquired by another company, that company will possess the PII collected by us and it will assume the rights and obligations regarding your PII as described in this Policy.

Other than what is referenced above, the PII collected from you is not shared with nor sold to any person or entity outside of MobileRock USA.

Review of Collected PII/Other Choices

If you would like to review, edit, or delete any of the PII MobileRock USA collected from you, or wish MobileRock USA to cease using your PII in the manners specified in this Policy, please contact MobileRock USA at 13263 Bill Francis Dr, Auburn, CA 95603 United States.

MobileRock USA will do its best to accommodate your request, but MobileRock USA cannot guarantee it can remove all PII from the specified uses. Therefore, please be as specific as possible in your request. If the request relates to information that MobileRock USA needs to make the Site function properly for you, you may not be able to properly use the Site moving forward.

MobileRock USA reserves the right to maintain proper business records as required by law, or for other legitimate business purposes to the extent allowed by law, even if such records contain your PII.

If you would like to opt out of receiving further promotional emails from MobileRock USA, please follow the opt-out instructions at the bottom of the email or send MobileRock USA a detailed email to info@mobilerockusa.com

MobileRock USA does not knowingly collect any information from minors, nor is the Site directed at or intended for minors. If a minor uploads/posts information to the Site that is publically available, and the minor subsequently wants that same information deleted, the minor has a right to request that said information be removed from public viewing.

Any removal of content by MobileRock USA does not ensure or guarantee complete or comprehensive removal of the content in all places. The content may have been shared or reposted by other parties, or federal or state law may require maintenance of the content.

Data Security and Retention

Whenever MobileRock USA collects PII though the Site, we take steps to ensure that your PII is treated securely and in accordance with the relevant Terms of Use and this Policy. Your PII is stored on our servers located in the United States. We use, implement, and maintain industry standard technological, procedural and mechanical safeguards that are reasonably designed to help protect your PII from loss, theft, unauthorized access, or disclosure in both storage/rest and in transmission, such as encryption. Unfortunately, data transmission over the Internet cannot be guaranteed to be 100% secure. We cannot warrant or ensure the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

If you are concerned about sending information to MobileRock USA over the Internet, please send the information by mail or call us to make other arrangements. MobileRock USA is not responsible for the security of information sent over the Internet.

MobileRock USA retains collected information for a reasonable amount of time in order to fulfill the stated purpose for why the information was collected. MobileRock USA will also retain collected information connected to business records for periods of time required by law. If MobileRock USA determines that collected information is no longer needed, it will delete such information. Our collection times will be consistent with applicable law.

Children’s Privacy

The Site is intended for individuals 18 years of age and older located in the United States.

The Site is not directed at, marketed to, nor intended for, children under 13 years of age. MobileRock USA does not knowingly collect any information, including PII, from children under 13 years of age. If MobileRock USA learns that any information was provided through the Site by a person younger than 13 years of age, MobileRock USA will delete the information immediately.

MobileRock USA will not use a minor’s PII to market or advertise certain products or services deemed harmful to children. MobileRock USA also will not disclose any minor’s PII if it has actual knowledge that the minor’s PII will be used for the purpose of marketing or advertising the harmful products or services.

Non-U.S. Concerns

The Site is meant for individuals within the United States. MobileRock USA only knowingly collects information from individuals within the United States. If you provide information to MobileRock USA from outside of the United States, you do so at your own risk. If you are outside of the United States, you are responsible for complying with any local laws regarding use of the Site, and related data collection. You also agree and acknowledge that by providing any information, including PII, through the Site, that such information will be transmitted to, processed in, and stored in, the United States.

External Links

The Site may contain links to external sites, including those embedded in third party advertisements or sponsor information, that are not controlled by MobileRock USA. MobileRock USA is not responsible for the privacy practices and data collection policies for such third party sites. You should consult the privacy policies of those sites for details.

We do not provide your PII to those advertisers. However, if you independently interact with those advertisers after using the Site, those advertisers may collect PII about you subject to the terms of their own privacy policies, which you should review.

MobileRock USA may also allow interaction between the Site and other sites or mobile applications such as Facebook or other social media providers. This may include the “Like” button or other plugins available through the Site that allow you to share information with persons outside of the Site. Please consult the privacy policies of those third party providers before using them to make sure you are comfortable with the level of sharing.

If you choose to share your PII with any third parties, you are responsible for all actions they take with your PII.

Terms of Use

The Terms of Use for the Site is incorporated by reference into this Policy. The Terms of Use can be found at : mobilerockusa.com/tos

Miscellaneous

This Policy and the relevant Terms of Use are the sole authorized statements of MobileRock USA’s practices with respect to the online collection of PII and the usage of such information. Any summaries of this Policy generated by third party software or otherwise shall have no legal effect, are in no way binding upon MobileRock USA, shall not be relied upon as a substitute for this Policy, and neither supersede nor modify this Policy.

If you have any questions regarding this Policy, please contact MobileRock USA at:

EMAIL: info@mobilerockusa.com
PHONE: 530.823.5700
MAIL: PO Box 7501, Auburn CA 95604

It is the policy of MobileRock USA to strictly enforce this Policy. If you believe there has been some violation of this Policy, please contact MobileRock USA.

This Policy was last updated on June 27th 2017